My project is based at Canterbury Hospital. In a hospital, waiting is something that everyone experiences — not only patients, but also families, nurses, doctors and other staff. For patients and families, waiting can often feel stressful, uncertain and tiring. At the same time, healthcare staff are constantly working, moving and making decisions in a high-pressure environment, which can also affect their physical and emotional well-being.
So my main question is: How can design make waiting in a hospital feel more comfortable, reassuring and human?
My design focuses on waiting areas, corridors and spaces with different levels of movement and activity. I use lighting, materials, colour, furniture, and spatial elements such as Point, Line, Curve, Triangle and Block to change how people experience these spaces.
Rather than making the hospital feel overly decorative, I want to create small but meaningful changes. Softer lighting, tactile materials and carefully designed forms can make the environment feel less clinical and monotonous, while still keeping the space clear, safe and functional.
The aim of this project is not to completely transform the hospital into a different type of place, but to use design to reduce stress and anxiety during waiting, help patients and families feel more at ease, and create a more supportive everyday environment for the people who work there.
Interior Design 
Ignatius Luseno
